- Make sure that you have created an account and have received an activation email, and have clicked the activation link in that email.
- Make sure you are connected to the Internet while trying to log in.
- Make sure you are trying to log in using the same email address you used to create the account.
- Make sure you are using the right password. (If you need to reset your password, click Reset Password at the bottom of the login screen. To read more about resetting your password, click here.)
If you still need help, please contact us on email@example.com or chat with us by clicking the chat bubble in the bottom right-hand corner of this page.