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FAQ
FAQ
Frequently asked questions
15 articles in this collection
Written by
Royden James
and
Emelie James
How do I get started?
How to get up and running in Upcard
Written by
Royden James
Updated over a week ago
Why didn't I receive my activation email?
If you have signed up for Upcard but have not yet received an activation email.
Written by
Emelie James
Updated over a week ago
Why can't I login to Upcard?
If you have issues with logging in to your Upcard account
Written by
Emelie James
Updated over a week ago
Can I change or reset my password?
Change or reset your password
Written by
Emelie James
Updated over a week ago
Can I delete my Upcard account?
Written by
Royden James
Updated over a week ago
On what devices is Upcard available?
Information about what devices Upcard can be used on
Written by
Emelie James
Updated over a week ago
Can I add my own picture cards in Upcard?
Written by
Royden James
Updated over a week ago
Why aren't the cards/plans that I recently created visible on other devices?
Written by
Royden James
Updated over a week ago
Can I use Upcard on flight mode or offline?
Written by
Royden James
Updated over a week ago
What languages does Upcard support?
Written by
Royden James
Updated over a week ago
Can I use Upcard for more than one user? Does Upcard have group/school accounts?
Written by
Royden James
Updated over a week ago
Why should we use an app like Upcard?
Written by
Royden James
Updated over a week ago
How does Upcard complement our existing picture card book and/or schedule?
Written by
Royden James
Updated over a week ago
How to transition from a picture card book and/or schedule to Upcard?
Written by
Royden James
Updated over a week ago
Why is the volume of the recorded sound on the cards so low?
Written by
Royden James
Updated over a week ago