FAQ

Frequently asked questions

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15 articles in this collection
Written by Royden James and Emelie James

How do I get started?

How to get up and running in Upcard
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Written by Royden James
Updated over a week ago

Why didn't I receive my activation email?

If you have signed up for Upcard but have not yet received an activation email.
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Written by Emelie James
Updated over a week ago

Why can't I login to Upcard?

If you have issues with logging in to your Upcard account
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Written by Emelie James
Updated over a week ago

Can I change or reset my password?

Change or reset your password
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Written by Emelie James
Updated over a week ago

Can I delete my Upcard account?

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Written by Royden James
Updated over a week ago

On what devices is Upcard available?

Information about what devices Upcard can be used on
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Written by Emelie James
Updated over a week ago

Can I add my own picture cards in Upcard?

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Written by Royden James
Updated over a week ago

Why aren't the cards/plans that I recently created visible on other devices?

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Written by Royden James
Updated over a week ago

Can I use Upcard on flight mode or offline?

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Written by Royden James
Updated over a week ago

What languages does Upcard support?

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Written by Royden James
Updated over a week ago

Can I use Upcard for more than one user? Does Upcard have group/school accounts?

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Written by Royden James
Updated over a week ago

Why should we use an app like Upcard?

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Written by Royden James
Updated over a week ago

How does Upcard complement our existing picture card book and/or schedule?

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Written by Royden James
Updated over a week ago

How to transition from a picture card book and/or schedule to Upcard?

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Written by Royden James
Updated over a week ago

Why is the volume of the recorded sound on the cards so low?

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Written by Royden James
Updated over a week ago